Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide when you register, purchase, or contact us, such as name, email, company details, and payment information where applicable.

2. How We Use Information

We use your information to provide and improve our services, process transactions, send service notices, and respond to support requests.

3. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers who assist our operations, subject to confidentiality obligations, or when required by law.

4. Data Security

We implement reasonable technical and organisational measures to protect personal information. No online transmission or storage method is completely secure.

5. Cookies and Analytics

We may use cookies and similar technologies to operate the website, remember preferences, and understand how our services are used.

6. Data Retention

We retain personal information for as long as needed to provide services and meet legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may request access, correction, or deletion of your personal information. Contact us to exercise these rights.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Third-Party Cloud Storage (Optional)

If you connect Google Drive or Microsoft OneDrive, we access only the files and folders you configure for your Planacab apps (for example, to open and save drawings). We store OAuth tokens securely to maintain that connection. You can disconnect cloud storage at any time in your member account settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact

Privacy questions may be sent via our contact page.